Privacy Policy

Effective Date: January 2025

Komasava Consults Ltd ("we", "our", "us") is committed to protecting the privacy of all individuals who visit our website or engage with our services. This Privacy Policy explains what information we collect, how we use it and how we protect it.

By using our website at www.komasavaconsults.com, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

• Full name
• Email address
• Phone number
• Country of residence
• Service inquiries and messages submitted through our contact form
• Email address submitted via our newsletter subscription form
• Order and payment information for products purchased through our shop

b) Information Collected Automatically

• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on the website
• Referring website or source
• IP address (used for analytics and security purposes only)

This information is collected through standard website analytics tools such as Google Analytics.

2. How We Use Your Information

• To respond to inquiries and provide the services you request
• To process orders and deliver products or digital downloads
• To send relevant updates, manufacturing insights and newsletters to subscribers
• To improve our website, services and user experience
• To comply with legal obligations
• To communicate with you about your project or engagement with us

3. How We Share Your Information

We do not sell, rent or trade your personal information to third parties.

• Service providers: Trusted third-party services that support our operations.
• Legal requirements: Where required by law or to protect our legal rights.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law.

5. Cookies

Our website may use cookies to improve your browsing experience and collect analytics data.

6. Security

We take reasonable technical and organisational measures to protect your personal information.

7. Third-Party Links

Our website may contain links to third-party websites including WhatsApp, YouTube and TikTok.

8. Children's Privacy

Our website and services are intended for adults and business professionals.

9. Your Rights

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for communications at any time

10. Changes to This Policy

We may update this Privacy Policy from time to time.

11. Contact Us